Given the opportunity for challenges in the industry, our firm has earned an undisputed reputation for investigative excellence. Since our foundation in 1987 our mission has been to remain the full service leader in the insurance investigation industry.
The AOE/COE department's team of investigators and case managers are recognized for their experience, dedication and professionalism. This is evidenced by the thoroughness of the investigation, including completion in a timely manner, impressive detail and attention to quality. These qualities are held in the highest regard for identifying related defense issues as well as providing punctual reports for many reason set forth in SB899.
Aside from obtaining factual information relative to each claim, clients are provided with pertinent facts relating to prior claims, law suits, medical history and any periods of permanent disability in order to provide early information about potential apportionment. Furthermore, past medical records are considered vital to mitigating exposure and compensability. As such, attempts to obtain a full and complete medical history, including names and addresses of all providers, facilitates our clients ability to obtain medical records with a HIPPA compliant medical release. In addition, investigations also entail having injured workers read, sign and date a disclosure containing the exact verbiage set forth in Insurance Code Section 1871.8.
Our AOE/COE department takes pride in our investigative team, which is comprised of various ethnic groups as well as male and female investigators. Several of our investigators speak Spanish and we never charge for the use of a Spanish speaking investigator on any of our cases.
AOE-COE Investigative Services Include
Added Report Features
- We will always cover technical issues of each AOE/COE case and key on all affirmative defense strategies but our AOE/COE reports will also include the following:
- MPN Posting Photograph
- Scene Photograph / Work Area Photograph
- DMV History
- Social Network Searches (Facebook, MySpace, Linkedin and others)
- WCAB Search
- Fast Turnaround, Usually 10 Business Days
- No Charge For RUSH Cases
RJN Investigations is the only private investigation firm in California that is an active member of the Insurance Education Association (IEA) and mandates all AOE/COE investigators to pass various courses offered through IEA as well as other comprehensive in-house training.
Upon receipt of each assignment, our AOE/COE team analyzes each client's needs, and develops a comprehensive, detailed plan of action. When detailed facts, undisputed accuracy, timely completion, and continual communication are important, the team at RJN is the ideal choice for any AOE/COE investigation needs.
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