Sunday, December 21, 2014


 

Celebrating 27 Years (1987 - 2014)

of Superior Service to our Valued Clients

 
Surveillance Investigators

Subrosa Investigator

Our professional investigators primarily receive their work assignments from their home. Investigators receive case assignment information on a daily basis via our company secured, encrypted web site. Investigators discreetly follow claimants and videotape their activities for use by claims examiners and attorneys to mitigate the merits of an injury claim. Investigative reports are written in a template format and uploaded to our case management software. Therefore, investigators must accurately document their investigation and produce well written reports, in addition to supplying action photos with clear identifying shots. Safety is our highest priority and strict procedures are enforced to ensure our ongoing safety record. Once fully trained, investigators work alone in the field on assignments about 90% of the time. While in the field, our investigators stay in constant communication with their case managers. Each and every assignment is handled by means of a "Team" approach so as to obtain the maximum results for our clients. Our case managers depend upon our field investigators to secure pertinent evidence on a given assignment and our investigators depend upon our research staff to provide them with timely, effective information whether it is running a plate, calling in a "Code 5" or contacting a source for further "intel" information. Training is an important aspect of our company philosophy. Investigators are expected to stop by the area office to consult with our staff or receive additional training on a regular basis. Highly trained investigators are empowered to make better investigative decisions and avoid creating liability for the company. As a result, our investigators become very creative in their techniques and productive in their findings. At the same time, our consistent training program ensures that the evidence obtained is done so in a legal and ethical manner. Depending on the status of a claim, an investigator may later be summoned to testify in court as to the validity of their evidence. All training, equipment, and materials will be provided by the company. Company equipment includes (but is not limited to):

  • A Digital Video Camcorder
  • Hidden pinhole video equipment
  • Laptop
  • DVD Burner
  • Tripod
  • Smartphone
  • Miscellaneous Safety equipment and supporting investigative equipment.

In addition, top video producing investigators are eligible for:

  • Monthly and Annual video cash bonus program (available to all Subrosa investigators)

Regardless of an investigator's place of residency, they are expected to cover assignments within their designated region, however they may be assigned investigations outside of their regional areas.

Investigator I – (internship/trainee) Candidates with 0 to 1 year related experience will undergo extensive in-house training. This program begins in the classroom learning the Workers' Compensation industry, applicable laws, company policies, and investigative philosophies. This is followed by a ride-a-long program to observe a senior investigator, and then actively working case assignments with a training investigator. Pay range is between $14.00 to $16.00 per hour, depending on experience. This pay rate does not include bonus programs or expenses. Additional training is provided every 60 - 90 days. This training includes advanced privacy laws and courtroom testimony as well as continuing surveillance training.

Investigator II – Candidates with 2 years related experience. These candidates undergo the same extensive training program as Investigator I . The pay range for this position is between $16.00 to $18.50 per hour based on experience. This does not include bonus programs or expenses.

Investigator III – Candidates with over 3 years of recent direct experience. Depending on background and experience, training may be modified for the Investigator III candidate. However; all investigators are required to attend all continuing education sessions. The pay range for this position is $18.75 to $27.00 per hour based on experience. This does not include bonus programs or expenses. Investigators may earn in excess of $75K annually* in total compensation, based on salary, benefits and bonuses.

*Annual salary may vary based on hours worked.

The basic requirements for this position require a mature and positive attitude; excellent driving skills and record; the ability to drive long distances; and /or sit in a vehicle for long periods of time; a valid California driver's license; good judgment; the ability to be patient and work independently as well as the ability to work as a team player; good written and verbal communication skills; attention to detail; basic mathematical skills; the ability to operate a standard video camcorder; prior knowledge and use of an up-to-date computer with software compatible with Microsoft Word and Excel ; demonstrated proficiency with burning DVD software and navigating the Internet; a personal phone to be contacted; open availability for scheduling; and the desire to produce results for our clients. All investigators must successfully pass a background investigation which entails a Civil and Criminal Court records search, employment verification, driver's history, drug screen, physical and personality profile exams.

Company Culture

R.J.N. Investigations strives to promote a positive environment, personal well being and corporate growth, embracing work force diversity and recognizing employees for their accomplishments. With our management staff readily accessible and our positive reinforcement techniques, we foster a sense of mutual respect and community throughout the company. We also cultivate a workplace where our employees are provided opportunities for personal growth in their chosen career path. In addition, we have a philosophy of promoting from within when possible to provide advancement opportunities to employees who have shown reliability, performance and exceed the goals set for them.

Company Benefits Package for all Employees

RJN Investigations is proud of our employees and seeks to offer the best benefit package of any similar sized firm.

Our General benefit package includes:

  • Employee Defined Benefit Plan
  • Pre-tax Medical – Employer and Employee contribution.
  • Pre-tax Dental - HMO 100% paid for the cost of employees.
  • Pre-tax Vision.
  • Pre-tax AFLAC Program - employee contribution.
  • Life insurance – 100% paid for by the company.
  • 401(k) – with Employer match.
  • Paid holidays.
  • Paid vacation.
  • Paid sick days.
  • Direct Deposit.
  • Credit Union membership.
  • Bonus incentives.
  • Employee Referral bonus upon completion of introductory period.
  • Company equipment to the field investigators upon hire.
  • Casual dress code while conducting surveillance.
  • Field investigator hours worked are eligible for licensure in CA.
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